CareTech conducts independent audits of nurse call systems
in order to express an opinion on these to the responsible people.
CareTech audits will be conducted in accordance with
Australian Auditing Standards.
Testing of the Nurse Call System to establish that its operation is consistent with the functionality of the nurse call systems required operation when purchased and that any modifications to the system are indeed within Australian Standards. Testing entails each individual device being operated manually and the outcome of that operation to be recorded.
On completion of the Audit test a CareTech Audit Report will be presented to the responsible people of the Nurse Call System and an electronic copy will be held and archived by Caretech for future comparisons.
On completion of the Audit test a CareTech Audit Certificate will be presented to the responsible people of the Nurse Call System and an electronic copy will be held and archived by CareTech for future comparisons.
Final Audit Test & Commissioning ProcessCareTech Quality Assurance (CQA) ensures at sign off that the project is completed on time and with all requirements and overall customer satisfaction being meet. CareTech achieves this by providing a Completion pack (detailed below) at the Final Audit and Commission stage. On the final commission and site audit of the project CareTech will inspect the Nurse Call installation prior to the building being handed over, this inspection will consist of the following points.
o CareTech or its Certified Dealer will use suitably skilled and competent personnel to undertake all inspections and tests;
o CareTech or its Certified Dealer will furnish, for the duration of testing, all equipment required for testing and commissioning the works;
o CareTech or its Certified Dealer will calibrate test equipment in accordance with: ISO 10012:2003.
o CareTech or its Certified Dealer will test the installation progressively as construction progresses and then finally on completion of the works;
o CareTech or its Certified Dealer will carefully pre-plan all testing and commissioning so that it is fully coordinated with other relevant trades.
o CareTech or its Certified Dealer will carry out testing in a safe and efficient manner with a minimum of inconvenience to all concerned;
o CareTech or its Certified Dealer will Submit a site acceptance test & inspection document for customer sign off at the end of the successful site audit and list any faults to be rectified if any (see Completion Pack contents);
o Replace all equipment or materials found to be faulty during testing. Re-test following rectification of works;
o All Test results to will remain on site in the specified CareTech completion pack normally wall mounted under the Omni Master controller unit;
o CareTech or its Certified Dealer will ensure a full site back-up is stored on the CareTech office server and an extra copy with full working software license if stored on site in the CareTech completion pack in the form of a USB key, where any CareTech Certified technician may perform site works;
- CareTech Completion Pack :
o Customer Satisfaction and Project signoff sheet
o CareTech Site Technical Manual;
o Site Plans;
o Site Wiring Diagrams and Main component locations;
o Technical Log Book;
o Site Audit Log;
o Latest CareTech Product Brochure and equipment catalogue;
o Manufactures’ details with direct contacts to all departments;
o USB Key with all site software and system backup;